- Introduction and Scope
These Terms of Use govern access to and use of the services made available by Caesars Palace Casino to users located in Ireland. By registering an account or otherwise using the services, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.
If you do not agree with any part of these Terms, you must not access or use the services, website, or any associated digital channels.
These Terms apply to all registered users and operate alongside any additional policies incorporated by reference, including the Privacy Policy, Cookies Policy, and Responsible Gaming Policy. In the event of a conflict between these Terms and any supplementary document, these Terms take precedence unless expressly stated otherwise.
The company reserves the right to amend these Terms at any time. Continued use of the services following notification of an amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
- Eligibility and Account Requirements
2.1 Age Requirement
You must be at least 18 years of age to register an account and use the services. It is an offence under Irish law for any person under the age of 18 to engage in gambling. Age verification procedures apply at registration and documentary evidence of age may be requested at any point. If it is determined that a user is under 18, the relevant account will be suspended immediately and any funds held in the account will be handled in accordance with applicable law.
2.2 Residency and Jurisdiction
The services are made available to users located in Ireland and in other jurisdictions where access is lawfully permitted. You must not access or use the services if doing so would be unlawful under the laws of your country or territory of residence or physical location. It is your sole responsibility to ensure that your use of the services complies with all applicable local laws.
The company reserves the right to restrict or terminate access to users located in jurisdictions where appropriate authorisation to operate is not held.
2.3 Legal Capacity
By accepting these Terms, you confirm that you are legally capable of entering into a binding contract under Irish law. You must not be subject to any self-exclusion order, account restriction, or other prohibition that would prevent you from lawfully accessing gambling services.
- Account Registration and Use
A personal account is required before placing any wager or accessing any gambling service. Each user may hold only one account. The creation of duplicate or multiple accounts is prohibited and may result in the suspension or permanent closure of all associated accounts.
When registering, you must provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your account details and must notify the company promptly of any changes.
Your account credentials are personal and must not be shared with any third party. You are responsible for all activity conducted through your account. If you suspect any unauthorised access to your account, you must contact customer support immediately.
The company reserves the right to carry out identity verification checks at any stage, including at registration, prior to processing a withdrawal, or where there are reasonable grounds to suspect misuse of an account. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.
- Acceptance and Settlement of Wagers
A wager is considered placed and accepted only when it has been received and recorded on the gaming server. The display of a wager on your device or within a betslip does not constitute acceptance. A unique transaction identifier assigned to the wager in your account history confirms that the wager has been accepted.
Wagers placed after the outcome of an event is known, or after an event has commenced where in-play wagering is not offered, are void. The company reserves the right to void or correct the settlement of any wager where a palpable error has occurred in the display of odds, markets, or settlement figures.
Settlement is carried out using the official result of the relevant event or, where no official result is available, the most reliable publicly available source.
Your account must maintain a sufficient balance to cover any wager at the time of placement. Wagers placed without adequate funds will not be accepted.
- User Obligations
By using the services, you agree to the following obligations:
- You must use the services solely for lawful recreational purposes.
- You must not engage in any form of fraudulent activity, collusion, or manipulation of any event or outcome.
- You must not use automated systems, bots, or any software designed to gain an unfair advantage.
- You must comply with all applicable Irish laws and regulations in connection with your use of the services.
- You must not access the services while subject to a self-exclusion arrangement or any other restriction that prohibits your participation.
Breach of any of these obligations may result in the immediate suspension or termination of your account, forfeiture of any funds held in the account where permitted by law, and referral to the relevant regulatory or law enforcement authorities.
- Regulatory Framework
Caesars Palace Casino operates in accordance with applicable Irish gambling legislation. The regulatory framework in Ireland is governed by the Gambling Regulation Act 2024, which establishes the Gambling Regulatory Authority of Ireland as the national body responsible for licensing and oversight of gambling activities, including remote betting and gaming services. Prior to the full implementation of this regime, remote bookmaker licences in Ireland were issued by the Revenue Commissioners under the Betting Acts.
The company is required to maintain compliance with all applicable licensing conditions and regulatory requirements as they apply to operations in Ireland.
- Responsible Gaming
The services are provided with a focus on responsible gambling practices. Tools including deposit limits, session limits, time-outs, and self-exclusion are available to all registered users. If you believe you may be experiencing difficulties related to gambling, you are encouraged to make use of these tools or to contact customer support.
Self-excluded users must not attempt to access the services during any active exclusion period. If you become aware that you have accessed the services in breach of a self-exclusion arrangement, you must notify the company immediately.
- Data Protection
Personal data is processed in accordance with applicable Irish and European data protection law, including the General Data Protection Regulation. Details of how personal data is collected, used, stored, and shared are set out in the Privacy Policy, which forms part of these Terms.
- Complaints and Contact
If you have a complaint regarding the services, you should contact the customer support team in the first instance. Complaints will be acknowledged and a substantive response will be provided within a reasonable timeframe. If a complaint is not resolved to your satisfaction, you may have the right to refer the matter to the relevant regulatory authority.
For general enquiries or to report a suspected error in settlement or account management, you should use the contact channels listed on the website.
- Governing Law
These Terms are governed by and construed in accordance with the laws of Ireland. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Irish courts, unless otherwise required by applicable law or regulatory obligation.